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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
 

Updated: March 2023
 

Cancellation Fees
 

Cacenllation fees apply on all orders.
 

If you pruchase an item that has not been allocated to you your order will be cancelled and a cacnellation fee of 2% will apply. 
 

Pre-Orders
 

For any orders placed that contain any pre-order items, we will hold this order and set the order status to "processing" until everything is ready to ship. When everything is ready to dispatch you will then receive an email informing you that your order is on it's way, thus changing your order status to "complete".
 

When placing an order with us, we will always secure the funds at the checkout. This is standard protocol across 90% of commerce websites. www.cecescollectables.com
 

Declining to Trade
 

If we do not wish to accept your offer to purchase the goods, we will write to you as soon as possible and not later than 30 days after the offer is placed to inform you of our decision. www.cecescollectables.com

Restriction of goods
 

Cece’s Collectables reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same debit / credit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied to an existing order. Cece’s Collectables reserves the right to cancel any order without warning or notification for any reason. www.cecescollectables.com
 

Courier Delivery Times
 

The courier used depends on the order amount currently. Orders under £20 are sent via Royal Mail untracked. Orders between £21-£90 will be sent Via Signed For Delivery. Order over £91 will be sent Via Tracked Delivery.
 

Items sent untracked can take between 3-5 days, Signed for can take between 2-3 days & tracked delivery can take between 1-2 days. Items can take up to 14 days to arrive.
 

In the event that the courier fails to deliver to their time schedule, you have two options. You can refuse the delivery, in which case you will be entitled to a full refund or you can accept the delivery. If you accept the delivery, you may apply for a credit for 50% of the courier postage cost. This will be given as store credit and offset against your next order with us.
 

Order lost in transit
 

Please note that if you report your item as having not arrived, we reserve the right to resend the order rather than issue a refund. In the case that you are offered a resend, but refuse it, we reserve the right to deduct 50% from the refund value. This is purely to cover our losses in these unusual circumstances.
 

Please also note it is company policy, where a customer places a non-tracked order, not to entertain future orders from any customers reporting their goods as missing, UNTIL Royal Mail returns the original goods to us as undelivered. All our packages have return address labels on them, so it is not possible for them to be completely lost without trace. Please allow 14 days for your item to arrive. If you haven't received you item within 14 days than the item can be considered lost. Once you have notified us we will take the appropriate cource of action.
 

If you wish to avoid this circumstance, please use recorded, signed for or courier options - as these are all tracked and traceable and will prevent any hard feelings on either side.
 

Orders cancelled
 

You may choose to cancel the order at any time up until 14 days after you have received the goods. If you choose to cancel after the goods have been dispatched, you will be responsible for all postage costs and are completely responsible for ensuring the items are returned to us in the same condition received.
 

If returned goods are not returned in the same condition received, we will not accept it
 

This policy does not affect your statutory rights.
 

Due to the volatility of the trading card market this will not apply to trading card products. You will be able to still return these products within 14 days.
 

A cancellation fee of 2% applies to all orders cancelled before dispatch in the UK
 

Damaged or Faulty Goods
 

If you have received a faulty or damaged item you must inform us within 14 days of receiving the order. We will then offer a suitable resolution. We do reserve the right to refuse complaints, or levy suitable charges for issues raised after this period.

By purchasing from our website you accept that our good are sourced from approved suppliers/distributors. Cece's Collectables will not be held liable for minor manufacturing defects that occur on sealed product. This includes manufacturing defects with single cards & with outer packaging. 
 

Pre-orders
 

When you place a pre-order on our website you pay for the goods at the point of sale, this reserves the item for you. You can cancel your pre-order up to any point up until the order is dispatched and receive a refund or store credit. If we lower the price between when you pay and when we ship, then you can ask for a refund of the difference or store credit, whichever you prefer. www.cecescollectables.com
 

Orders returned due to incomplete address
 

It is the customers' responsibility to provide a complete address, in the event that the goods are posted, but cannot be delivered due to an error on the customer’s part. We reserve the right to charge additional postage to resend the items once they are returned by the carrier. The customer may of course choose to treat the order as an unwanted item and return it under the return's policy.
 

Errors on Orders / Shortages
 

 We do our utmost to ensure accuracy on the shipments we send to you. However, on occasion something may go wrong with the packing in the warehouse. In the event that there is an error on your shipment you are required to notify us within 2 working days receiving the shipment of such error, we will then put any problem right. If we do not hear from you within 2 working days of receipt of your parcel, you are deemed to have accepted the goods received are correct.
 

Exchanges
 

We do not offer exchanges.
 

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Cece's Collectables. The collective work includes works that are licensed to Cece's Collectables. Copyright 2023, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by . You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
 

All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of Cece's Collectables 

Warranty Disclaimer
 

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
 

Cece's Collectables shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
 

In the event that a product is mistakenly listed at an incorrect price, Cece's Collectables reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cece's Collectables reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
 

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
 

Cece's Collectables may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to .

Use of Site
 

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
 

Cece's Collectables does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, may link to sites operated by third parties. However, even if the third party is affiliated with Cece’s Collectables, Cece’s Collectables has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cece’s Collectables. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cece’s Collectables seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
 

Online price errors
 

If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.
 

Service Fees
 

We do not ship outside of the UK. If a order is placed from countries outside of the UK your order will be refunded minus service fees The following  service fees apply
 

Order Value
 

£1 - £50 - £5 Service Fee (SF)

£51 - £100 - £10 SF

£101 - £200 - £20
 

Links to other websites
 

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Zak Patrick Ltd. or that of our affiliates.
 

We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
 

The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

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